Privacy Policy

Information We Collect

When you request availability, make a reservation, create a customer account, contact us, or otherwise use our website, we may collect information such as your name, email address, phone number, delivery or event address, event details, reservation information, and communications with Boise Fun-Flates.

We may also collect information necessary to process payments, maintain rental records, provide customer service, and operate our website and booking system.

How We Use Your Information

We use customer information to provide quotes and availability, create and manage reservations, coordinate delivery and pickup, process payments, send rental-related communications, provide customer support, maintain business records, and improve our services.

We may also use your information to send promotional or marketing communications when permitted by law and consistent with the communication preferences you have provided to us.

Payments

Payment transactions may be processed through third-party payment providers. Boise Fun-Flates does not need to store your complete payment card number in order to manage your reservation.

Payment providers may collect and process payment information according to their own privacy and security practices.

Sharing of Information

Boise Fun-Flates does not sell customer personal information. We may share information with service providers when reasonably necessary to operate our business, process payments, provide communications, support our website or booking system, or fulfill a customer reservation.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect the rights, property, safety, or legitimate interests of Boise Fun-Flates, our customers, or others.

Customer Accounts & Communications

If you create a customer account, we use the information associated with that account to provide access to applicable reservation details, documents, balances, messages, and other customer features.

Transactional communications related to an active reservation may still be sent when necessary to provide the rental service, even if you do not wish to receive promotional communications.

Data Security

We use reasonable administrative and technical measures intended to protect customer information. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Retention of Information

We may retain reservation, payment, contract, customer-service, and business records for as long as reasonably necessary for business operations, accounting, legal compliance, dispute resolution, and other legitimate business purposes.

Third-Party Services

Our website and services may rely on third-party providers for functions such as payment processing, mapping, email delivery, hosting, and other operational services. Those providers may process information according to their own applicable privacy policies.

Changes to This Policy

Boise Fun-Flates may update this Privacy Policy as our services, technology, or legal requirements change. The current version published on our website will apply from its effective date.